The Staff Service Centre supports you with your finance, human resources and information technology related questions and issues. Team members provide expertise for matters including talent acquisition, immigration, payroll, travel expenses, payments, commercial and student receivables, computer and software issues and much more.
September 4, 2026 - IST is working with all our vendors, including Google, to understand and manage the upcoming change to Alberta Time (ABT). With Google in particular, IST is aware of instances where Google Calendar has shifted some events after November 1, 2026, by 1 hour due to the shift to permanent Alberta Time. No user action or reporting is required at this time. We will provide more information and next steps as it becomes available.
As of August 15, the university's UWS Wi-Fi network has been decommissioned and replaced with eduroam. You can find instructions and help with changing Wi-Fi networks on your devices at uab.ca/wifi or by contacting the Staff Service Centre IT Service Desk.
Emergency and Crisis Support
Dial 911 for police, fire and medical emergencies with immediate threat to the safety of yourself, others or property.
Our fundamental commitment to accessibility and inclusivity
At the University of Alberta, we are dedicated to achieving a more diverse, equitable, accessible, and inclusive environment for all who learn, live, and work within our community — an environment characterized by a fundamental shared commitment to respectful engagement and human dignity. We value the student experience and academic freedom, and welcome and support a diversity of perspectives.
