Request a transcript

The University of Alberta provides official academic transcripts for current and former students through secure digital and hard copy options. Transcripts can be requested online using Bear Tracks to be mailed or access through MyCreds. Requested transcripts can be sent to students or authorized third parties such as employers or institutions. Official transcripts are issued in the student’s legal name and are released only once all outstanding university accounts are cleared. Processing timelines may be affected during university closures, though digital delivery remains available.

Service Offerings

  • Official digital transcripts (MyCreds)
  • Official paper transcripts (mail delivery or in-person)
  • Transcripts sent to third parties
  • Transcripts with additional documentation
  • Instructions on accessing unofficial transcripts through Bear Tracks

How to Access

  1. Submit a request through Bear Tracks (for a transcript to be mailed or accessed electronically through MyCreds). Alternatively, use the Transcript Request Form if you no longer have access to Bear Tracks or if other conditions apply (e.g., you attended Camrose Lutheran College or Augustana University College prior to 2006).
  2. Pay applicable fees and ensure all financial holds are cleared.
  3. Transcript is processed and delivered digitally or by mail.

Location

2-180 University Commons

Hours of Operation
Student Service Centre hours

What to Expect

Students can expect secure, reliable transcript processing with digital access available year-round. Requests are fulfilled promptly once eligibility and financial clearance requirements are met.

Cost

Fees may apply depending on transcript format, delivery method, and student status

Special Conditions

  • Issued in legal name only
  • Outstanding university accounts must be cleared
  • Requests submitted online via Bear Tracks or Transcript Request Form
  • Digital transcripts available year-round
  • Paper transcript processing may be delayed during closures

Contact

Online: Student Service Portal (submit via general inquiries)
In person, phone, and live chat: Student Service Centre

Relevant Links

Transcripts | Office of the Registrar

Audience: Undergraduate students, Graduate students

Home Campus: All

Delivery format: Webpage

Access: Drop-In/Walk-In, Access anytime

Service Provider: Faculty services offices

Language: English, French