Immigration support for international students
International Student Immigration Support helps international students understand and navigate Canadian immigration requirements related to studying, working, and living in Canada. Services include curated online resources, step-by-step application guidance, instructional videos, immigration updates from IRCC, and educational webinars. Students are supported in understanding study permits, visas, work permits, travel documentation, and family-related immigration matters. Advisors provide general guidance and referrals but do not complete applications on behalf of students. Permanent Residency advising is limited to general information sessions and resources.
Advisors provide general guidance and clarification but do not complete applications or offer legal advice. Students are expected to actively engage with resources, stay informed of immigration requirements, and take responsibility for submitting accurate and timely applications.
Service Offerings
- Study permits (inside and outside Canada)
- Provincial Attestation Letter (PAL)
- Study permit refusals and extensions
- Academic requirements for immigration
- Temporary Resident Visa (TRV)
- Electronic Travel Authorization (eTA)
- Entry and re-entry to Canada
- Social Insurance Number (SIN)
- Co-op work permits
- Post-Graduation Work Permit (PGWP)
- Immigration support for partners and family members
- General pathways to Permanent Residency (PR)
- Immigration updates and announcements (IRCC)
- Immigration webinars and information sessions
Location
142 TELUS Centre
Hours of Operation
Online resources: available 24/7
In-person and virtual advisor support: available during regular International Student Services advising hours
In-person and virtual advisor support: available during regular International Student Services advising hours
What to Expect
The service provides reliable, IRCC-aligned immigration information through online resources, updates, webinars, and limited advising. Resources are available online, while advisor support is offered during posted hours.Advisors provide general guidance and clarification but do not complete applications or offer legal advice. Students are expected to actively engage with resources, stay informed of immigration requirements, and take responsibility for submitting accurate and timely applications.
Cost
No charge for serviceSpecial Conditions
- General and individualized support
- No legal or PR application support
- Immigration rules subject to change
- Students manage status and deadlines
- All staff must use the Staff Service Centre Portal
Contact
780-492-2692Audience: Undergraduate students, Graduate students
Home Campus: All
Delivery format: In-Person: North Campus, Virtual/Phone Meeting, Email/Ticket/Form, Webpage
Access: By Appointment, Access anytime
Service Provider: International Education + Enrolment
Language: English